Refund & Return Policy

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Thank you for shopping at blazent.shop. We value your trust and aim to provide a smooth shopping experience. Please read our refund and return policy carefully.

1. Returns

We accept returns only in the following cases:

  • Damaged product received

  • Defective or incorrect item delivered

To be eligible for a return:

  • The request must be raised within 7 days of receiving the product

  • The item must be unused, unwashed, and in original packaging

  • Proof of purchase (order number or invoice) is required

Items that do not meet these conditions will not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Items purchased during sale or clearance

  • Used, worn, or altered products

  • Digital products or downloadable items

  • Gift cards

3. Return Process

To initiate a return:

  1. Email us at blazent1@outlook.com with your order number and reason for return

  2. Our support team will review your request

  3. If approved, return instructions will be shared

Do not send products back without approval.

4. Refunds

Once we receive and inspect the returned item:

  • Approved refunds will be processed within 5–7 business days

  • Refunds will be credited to the original payment method

  • Shipping charges (if any) are non-refundable

5. Replacement Policy

If you received a damaged or defective item:

  • We may offer a replacement instead of a refund, depending on availability

  • Replacement will be shipped at no additional cost

6. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank or payment provider

  • Contact your payment gateway

  • If the issue persists, email us at blazent1@outlook.com

7. Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect

  • We recommend using a trackable shipping service

  • We are not responsible for lost return shipments

8. Cancellations

  • Orders can be canceled within 12 hours of placing the order

  • Once the order is processed or shipped, cancellation is not possible

9. Contact Us

For any questions related to refunds or returns, contact us:

Store Name: blazent.shop
Contact Person: Shivg Aonkar
Email: blazent1@outlook.com
Phone: +91 79728 03700
Address:
5th Floor, Commercial Complex,
Dr. P. Shivgaonkar Road,
Near Mahalaxmi Temple,
Altinho, Panaji,
Goa 403001, India